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General Questions for Bridal

• Experience & Style

  • How many years of experience do you have in bridal makeup and hairstyling?

    • I have over 25 years of experience in bridal makeup and hairstyling, specializing in creating timeless, elegant looks tailored to each bride's vision.

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• Can you show me a portfolio or examples of your previous bridal work?

  • Absolutely! I have an extensive portfolio that showcases a variety of bridal styles. You can view it on my website or social media platforms.

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• How would you describe your makeup and hairstyling style?

  • My style is versatile, ranging from natural and radiant to glamorous and bold. I always aim to enhance each bride's natural beauty and complement her overall wedding aesthetic.

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• Do you have experience working with brides of my skin tone and hair texture?

  • Yes, I have a broad and well-versed knowledge of working with various skin tones and hair textures, including problematic skin types like rosacea and acne. I tailor my approach to suit each individual’s unique needs.

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• Products & Tools

  • What makeup brands and products do you use?

    • I use high-quality, professional-grade products that are known for their longevity and flawless finish. Brands include MAC, Bobbi Brown, NARS, and my own brand made for quality, longevity and professional artists, Bronwyn Lunderstedt.

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• Are the products you use cruelty-free, and do they contain any parabens or sulfates?

  • Yes, I prioritize cruelty-free products and aim to use those free from parabens and sulfates whenever possible. I believe in using products that are gentle on the skin while delivering beautiful results.

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• What hairstyling tools and products do you typically use for bridal hairstyles?

  • I use professional styling tools, along with high-performance products. These ensure your hairstyle remains intact and looks stunning all day.

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• Do you offer airbrush makeup, and what are its benefits compared to traditional makeup?

  • Yes, I can offer airbrush makeup.

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• Preparation

  • How should I prepare my skin and hair before the wedding day?

    • For your skin, I recommend following a consistent skincare routine leading up to the wedding, including cleansing, moisturizing, and exfoliating. For your hair, avoid washing it on the day of the wedding; freshly washed hair can be harder to style. The day before is usually best.

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• Do you provide any skincare treatments or recommendations leading up to the wedding?

  • Yes, I can recommend a pre-wedding skincare regimen and specific treatments based on your skin type to ensure your skin looks its best on your big day.

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• Should I wash my hair the day before or on the day of the wedding?

  • It’s best to wash your hair the day before the wedding. Slightly “lived-in” hair tends to hold styles better and is easier to work with.

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• Trial Session

  • Do you offer a hair and makeup trial? How far in advance should this be scheduled?

    • Yes, I highly recommend scheduling a trial session 2-3 months before the wedding. This allows us to refine your look and make any necessary adjustments well in advance.

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• What should I bring to the trial (e.g., inspiration photos, veil, hair accessories)?

  • Please bring any inspiration photos you have, your veil, and any hair accessories you plan to wear. This helps us create a cohesive look that aligns with your wedding vision.

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• Can we try multiple looks during the trial?

  • Absolutely! The trial is an opportunity to experiment with different styles until we find the perfect one for you. We can try various makeup looks and hairstyles to see what you like best.

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• How long does a typical trial session last?

  • A typical trial session lasts around 2-3 hours, allowing ample time to discuss and test different looks and make any adjustments as needed.

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• Customization & Preferences

  • Can you customize the makeup and hairstyle to suit my wedding theme and dress?

    • Yes, I tailor each look to complement your wedding theme, dress, and personal style. I consider all these elements to create a cohesive and beautiful look for your special day.

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• How do you incorporate my personal preferences into the final look?

  • During our consultation, I listen carefully to your preferences and vision. Whether you want a specific look or have certain features you want to highlight, I ensure your personal style shines through.

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• Can you create specific hairstyles (e.g., Hollywood waves, classic buns, boho braids) or makeup looks (e.g., natural, glamorous, vintage)?

  • Yes, I am skilled in a wide range of hairstyles and makeup looks. Whether you’re envisioning glamorous Hollywood waves, a classic bun, or a natural, radiant makeup look, I can bring your vision to life.

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• Are you able to manage any specific skin concerns or hair issues I have?

  • Absolutely. I have experience handling various skin concerns like acne, redness, or scarring, and can recommend products and techniques to address these. For hair, I can work with different textures and conditions to achieve the desired style.

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• Logistics & Timing

  • How early should you start on the wedding day to ensure everything is completed on time?

    • I typically start 4-5 hours before the ceremony to allow plenty of time for makeup and hairstyling, touch-ups, and any last-minute adjustments. This ensures a relaxed and stress-free preparation.

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• How many other clients will you be working with on my wedding day?

  • On your wedding day, my focus is solely on you and your bridal party to ensure you receive my full attention and the highest quality service.  Guests can be included, but will only be worked on at the completion of the bridal party.

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• Can you handle my entire bridal party’s hair and makeup? How many stylists will you bring?

  • Yes, I can accommodate your entire bridal party. Depending on the size, I may bring additional professional stylists from my team to ensure everyone is ready on time.

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• Do you offer on-site services, and are you willing to travel to my wedding location?

  • Yes, I provide fully mobile services and am happy to travel to your wedding location, whether it’s local or a destination wedding.

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• What is the typical duration for bridal hair and makeup services?

  • Bridal hair and makeup typically take around 2-3 hours. For the bridal party, each person usually takes about 1-1.5 hours for either service.

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• Pricing & Packages

  • What are your rates for bridal hair and makeup? Are there any packages available?

    • My rates for bridal hair and makeup packages are available upon request. I offer packages that include trials, on-site services, and touch-ups throughout the day. I can provide a detailed price list during our consultation.

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• Are there additional charges for travel or early start times?

  • Yes, there may be additional charges for travel outside of the local area and for early start times before 7 AM. I can provide a detailed quote once we discuss your specific needs.

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• What is included in the bridal package (e.g., touch-ups, trial session, products)?

  • My bridal packages typically include a trial session, wedding day hair and makeup, and a touch-up kit for the day. Some packages also offer additional services like extended on-site touch-ups or a second look for the reception.

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• Do you offer any discounts if I book hair and makeup for my bridal party as well?

  • Yes, I offer discounted rates for bridal party bookings and can create a customized package to suit your needs.

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• Day-of Services & Touch-ups

  • Do you provide touch-up services throughout the day or for the reception?

    • Yes, I offer touch-up services to ensure you remain picture-perfect throughout the day and evening. This can include staying on-site for touch-ups or providing a detailed touch-up kit.

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• Will you stay until after the ceremony or photos for any needed touch-ups?

  • I can stay for touch-ups after the ceremony and for photos if you wish. We can discuss this as part of your package.

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• Can you provide a touch-up kit or instructions for my bridesmaids and me?

  • Absolutely! I provide a touch-up kit with essentials like lipstick, blotting papers, and a small setting spray. I can also give instructions for your bridesmaids on how to handle minor touch-ups.

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• Booking & Policies

  • What is your booking process, and how far in advance should I book your services?

    • I recommend booking as soon as possible, ideally 6-12 months in advance, to secure your date. The booking process involves a consultation to discuss your needs, followed by a signed contract and deposit to reserve your date.

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• What is your cancellation policy, and do you require a deposit?

  • Yes, a non-refundable deposit is required to secure your booking. My cancellation policy allows for changes or cancellations up to 60 days before the wedding. After that, the deposit is forfeited, but I am always happy to work with you to reschedule if needed.

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• How do you handle emergencies or if you're unable to make it on the wedding day?

  • In the unlikely event of an emergency, I have a network of trusted professional stylists who can step in. I ensure you are covered and will coordinate all necessary arrangements to keep everything seamless.

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• Other Considerations

  • Do you offer any additional services such as makeup lessons or pre-wedding beauty treatments?

    • Yes, I offer makeup lessons to help you perfect your everyday look, as well as pre-wedding beauty treatments like facials and hair treatments to get you looking your best.

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• Can you accommodate different cultural or traditional makeup and hairstyles?

  • Absolutely. I am experienced in working with a variety of cultural and traditional bridal looks and can tailor my services to fit your specific needs and preferences.

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• How do you ensure hygiene and sanitation of your tools and products?

  • Hygiene is a top priority. I use disposable applicators, regularly sanitize all tools and brushes, and follow strict sanitation protocols to ensure a safe and clean application process.

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Questions Specific to Makeup:

• Makeup Longevity

  • How do you ensure that my makeup will last throughout the day and night?

    • I use long-wearing, waterproof products and techniques, including primers and setting sprays, to ensure your makeup stays fresh and flawless from morning until night. I also offer touch-up kits and can stay for on-site touch-ups if needed.

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• Do you use setting sprays or primers to enhance makeup longevity?

  • Yes, I use high-quality primers and setting sprays tailored to your skin type and the wedding environment to maximize the longevity and wear of your makeup.

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• Skin Concerns

  • How do you handle specific skin concerns like acne, redness, or scars?

    • I use specialized products and techniques to address and conceal skin concerns, ensuring a smooth and even finish. This includes colour-correcting products, high-coverage concealers, and customized foundation applications.

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• Can you recommend makeup that suits my skin type (e.g., oily, dry, combination)?

  • Absolutely. During our trial, I will assess your skin type and recommend products and techniques that will work best for you, ensuring a flawless and comfortable finish.

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• Photography & Lighting

  • How do you ensure the makeup looks good in different lighting and in photographs?

    • I use products and techniques designed to work well under various lighting conditions, including natural and artificial light. I also have experience with high-definition photography makeup to ensure you look stunning in every photo.

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• Do you use special techniques or products for high-definition photography?

  • Yes, I use HD-friendly products and techniques that avoid flashback and ensure your makeup looks flawless in high-definition photography and videography.

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Questions Specific to Hair:

• Hair Health

  • Do you provide any treatments or tips to improve hair health before the wedding?

    • Yes, I can recommend treatments and a hair care routine leading up to the wedding to improve the health and shine of your hair, including conditioning treatments and the best products to use.

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• How do you ensure my hairstyle stays intact throughout the day?

  • I use professional styling products and techniques designed to hold styles firmly in place. I also provide advice on how to maintain your hairstyle throughout the day and can stay for touch-ups if needed.

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• Accessories & Extensions

  • Can you work with hair accessories like veils, flowers, or headpieces?

    • Absolutely. I have experience incorporating a variety of accessories into bridal hairstyles, ensuring they are securely placed and complement your overall look.

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• Do you offer or recommend hair extensions for added volume or length?

  • Yes, I offer and can recommend high-quality hair extensions for additional volume or length. We can discuss this during your trial to see how they can enhance your desired style.

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• Can you suggest styles that work well with my veil or other hair accessories?

  • Certainly. Based on your accessories and dress, I can suggest styles that complement and enhance your overall bridal look, ensuring everything works harmoniously together.

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• Post-Wedding Hair

  • Can you recommend a hairstyle for when I take off my veil or headpiece for the reception?

    • Yes, we can plan for a secondary look if you want to change your hairstyle for the reception. This could be as simple as removing the veil and adding a few fresh details to the existing style.

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• Do you provide services for hair changes during the day, like transitioning from a formal ceremony look to a relaxed reception style?

  • Yes, I offer services to transition your hairstyle from the ceremony to the reception. We can discuss this as part of your package to ensure you have a fresh, polished look for each part of your day.

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• How do I find Products?

• All products available from Bronwyn Lunderstedt at www.BronwynLunderstedt.com

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• I have a questions about Gift Cards

• Please refer to the Gift cards page

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• How can I book a makeup and hair appointment?

• We'd love to do your makeup and hairstyling for your event! Appointments are booked individually by online and by phone call directly for scheduling and costs. To explore the range of Makeup and Hairstyling Services click HERE.

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• How can I book a Bridal or Private Appointment?

• Bronwyn Lunderstedt offers makeup consultations. Consultations offer you the opportunity to work directly with Bronwyn Lunderstedt for your event.

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• Where is my order?

• Most orders are dispatched within 1-2 business days (processing time does not include weekend days).

• Orders placed on Saturday and Sunday will begin to dispatch the following Monday.

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• Do you ship Internationally?

• Yes we do.  Rates are as per the table HERE

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• Do you sell worldwide?

• Unfortunately, our products are not all available world-wide.  Not sure if we ship to you?  Contact us here to find out.

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• Can't find the answer you are looking for?

• Please email us for assistance.

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• I received the wrong product.  Can I return it?

• If your online order is not as expected, email us and select ‘Online Order’ and include your Order Number for assistance.

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• My item arrived damaged.  What do I do?

• If your online order is not as expected, email us and select ‘Online Order’ and include your Order Number for assistance.

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• How do I change or cancel my order?

• Once an order has been submitted, we cannot change, add to or cancel an online order once payment has been received. If you no longer need your order once it is delivered, you can return it back to us in its original condition within 14 days of receipt. For further information about returns please see our returns policy here.

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