FAQ

How do I find Products?

All products available from Bronwyn Lunderstedt at www.BronwynLunderstedt.com

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I have a questions about Gift Cards

Please refer to the Gift cards page

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How can I book a makeup and hair appointment?

We'd love to do your makeup and hairstyling for your event! Appointments are booked individually by online and by phone call directly for scheduling and costs. To explore the range of Makeup and Hairstyling Services click HERE.

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How can I book a Bridal or Private Appointment?

Bronwyn Lunderstedt offers makeup consultations. Consultations offer you the opportunity to work directly with Bronwyn Lunderstedt for your event.

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Where is my order?

Most orders are dispatched within 1-2 business days (processing time does not include weekend days).

Orders placed on Saturday and Sunday will begin to dispatch the following Monday.

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Do you ship Internationally?

Yes we do.  Rates are as per the table HERE

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Do you sell worldwide?

Unfortunately, our products are not all available world-wide.  Not sure if we ship to you?  Contact us here to find out.

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Can't find the answer you are looking for?

Please email us for assistance.

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I received the wrong product.  Can I return it?

If your online order is not as expected, email us and select ‘Online Order’ and include your Order Number for assistance.

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My item arrived damaged.  What do I do?

If your online order is not as expected, email us and select ‘Online Order’ and include your Order Number for assistance.

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How do I change or cancel my order?

Once an order has been submitted, we cannot change, add to or cancel an online order once payment has been received. If you no longer need your order once it is delivered, you can return it back to us in its original condition within 14 days of receipt. For further information about returns please see our returns policy here.

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